Forecourt
January/February 2003

How Green was my
Forecourt?
Part 3 Not in My Back Yard

I


n the final in our environment series we bring the issue closer to home.

Service stations, in particular those with automotive workshops, are potentially very high polluters of the environment. But, the days of flushing oily wastes to the storm water drain are numbered. It's time to get your environment act together, and in some States, the resources you need are already here.

Major car companies have programs developed by EMS specialists for their dealerships - setting industry standards and benchmarks and usually accreditation to ISO14001, the international EMS standard which addresses both regulatory compliance and continual improvement. They are satisfied that Environmental Management Systems (EMSs) can reduce their business's impact on the environment, improve operational efficiency, identify opportunities for cost savings and reduce environmental liability.

For example, Ford, in association with Environment Recovery Systems, has developed a system for its dealer network, including provision of waste bins, collection and treatment of waste according to government requirements. Beyond this a Ford Dealership EMS workbook is available. "Dealer participation in these programs varies across our networks," says Henry Marszalek, Manager Environmental Quality Office, Ford Asia Pacific. "We would like all dealers to be certified to ISO14001. However, to date only one has taken on this challenge. Environmental control and waste management at the dealer level needs to be part of everyday business. Our experience also tells us that there are significant financial incentives for the introduction of an EMS with reduced waste and energy costs."

"The major car companies are taking a strategic approach," adds Hjalmar Philipp, Director, UTR Australia, an Australian subsidiary of the international UTR Consulting Group. "We specialize in management systems and strategies and also work with the vehicle suppliers. They are establishing the benchmark for the industry. However, smaller workshops can take some basic steps to improvement by using the correct materials, appropriate trade waste disposal, and recycling."

Independent automotive repairers, including those attached to service stations, need to comply with the laws set down by their State environmental protection authority. Increasingly, society will want you to do more.

An idea whose time has come
Three of the motor trades organizations either offer or are developing specific programs available to workshop owners (and others).

Through CR Management Systems' Warren Mills, the VACC offers the "Clean Green Shop" program. Developed in consultation with the Victorian EPA, it leads to accreditation and the right to display the "Clean Green Shop" logo, and with additional measures, to ISO 14001 accreditation. The main features of the program are an internal audit, guided by a comprehensive manual and flipchart, a desk top review by the VACC, and the development, implementation and continued operation of a documented environmental management system. The manual covers both regulatory requirements and good practice guidelines. Coverage is broad, including waste water (bunding, washing vehicles, waste water discharge, trade waste agreements); general waste; prescribed waste; recycling; spray painting; solvents; spills; noise; air pollution; conserving energy; storage tanks; emergency response procedures; disposal of waste oil, glycol products, waste batteries, and scrap tyres; and cleaning parts.

In New South Wales, MTANSW is also working with that State's EPA to develop the "Green Seal" program. Announced in May last year, it will offer three levels of accreditation from compliance to benchmark standard, and a corresponding number of green seals. "The major environmental issues are damage to waterways and toxic waste to landfill," says Diane Miller, Division Manager, MTANSW. "We will focus on providing information about the resources available to businesses and the costs and benefits of accreditation."

The Green Stamp program developed by the MTAWA in conjunction with the WA Department of Environmental Protection is assisting small to medium businesses in the automotive trade to incorporate processes that avoid, reduce, reuse, recycle or dispose of their wastes in an environmentally friendly manner. A recent winner of the WA Environment Award, the program's overall aim is to provide responsible businesses with the Green Stamp accreditation and encourage vehicle owners to utilise the services of those businesses.

"When the Department first sent out its codes of practice to workshops in 1997 the message just did not get through," says Bernie Reigler, Green Stamp Coordinator, MTAWA. "We looked at the regulations and realised we needed to bring it down to practical, every day activities. The main issues are waste water degreasing, so the oil does not go into the sewer, or worse the storm water drain; and waste disposal for products such as oil, coolant, parts washer fluids, batteries, tyres, and cardboard."

There are three levels of Green Stamp accreditation:

· Level 1 The business meets all legislative requirements and holds all relevant licenses for their business activities. This is a mandatory entry requirement to the Green Stamp Accreditation.
· Level 2 The business achieves Level 1 requirements plus a minimum number of non-legislative practices such as recycling of particular wastes, use of less toxic chemicals, water-based parts washers, emergency spill kits, staff education or energy saving devices.
· Level 3 The business achieves Level 2 requirements plus has an environmental management system, or similar, that will help monitor and manage their impacts.

With the MTAWA program - much of it accessible on its website - there is the free information required to take a business from below standard to full accreditation. One of its key features is a comprehensive directory of the 32 suppliers and waste contractors in WA that will assist with implementing environmentally sound practices. Environmental audits are available as either a self-assessment or can be conducted at no cost by an MTA representative on the business' behalf to develop a management plan. The cost to become Green Stamp accredited is $165 for MTAWA members, and $275 for non-members.

So far, it has been a mixed response from the workshop owner. "For many, it is not a lack of will, but a lack of means and knowledge," says Diane Miller, "The motor trades programs are designed to fill in the information gap."

Do the right thing, but how much does it cost?
"There is a strong interest from small businesses to do the right thing, but often they just don't know what they need to do," adds Bernie Riegler. "We have had 136 people from 88 companies and organisations attend 13 environmental seminars since their inception less than 12 months ago."

In Victoria, 60 businesses have completed the program. "Costs deter some," says Warren Mills. "The Clean Green Shop program costs $825 (extra for an external audit), and then there are the costs of implementation and upgrading facilities. They don't see the benefits, yet there is a net gain if it is managed well."

Bernie Reigler agrees, "Environmental improvement can both reduce costs and increase costs, depending on how efficient the business is to start with. At $160 each year for a licence, $150 each time it is emptied, plus the capital outlay, the installation of a triple interceptor trap is a costly exercise in WA. The biggest complaint is the lack of enforcement by the authorities. People doing the right thing are justifiably upset when the business round the corner is washing oils into the storm water drain. The Department is under-resourced."

"There are insufficient carrots and sticks," adds Warren Mills. "In particular, the EPA is not sufficiently active, with known offenders not acted against. They don't even ensure their own vehicles are repaired by environmentally responsible repairers."

Perhaps it will be your increasingly environmentally conscious customers that decide. "The Green Stamp is a marketing tool," says Bernie Reigler. "We want consumers to start choosing a repairer based on environmental performance and to use only accredited businesses. We will be advertising through newspapers and listing accredited businesses on the website. It's not that difficult to be accredited. One of the first businesses to apply for the top level was a 3-person workshop. They attended one of the Green Stamp's environmental seminars, arranged an audit (they had no wash down bay or bunding), implemented a plan, and within 6 months achieved top level. It's just good management at the end of the day."

An idea whose time has come, the next step is the development of a national program, with the motor trades organizations, in particular MTAWA, already working with Environment Australia to this end.

An age old problem
Back on the forecourt, or rather under the forecourt, is the age-old problem of underground tanks. Is there a national coordinated approach just around the corner? The new (2002) AIP Code of Practice CP4 for the design, installation, and operation of underground petroleum storage systems is part of the new framework of regulation for underground tanks in Victoria. This regulation has been developed by the EPA Victoria, in consultation with a range of stakeholders including AIP, PICA, VACC and the Victorian Workcover Authority. The rest of the country is showing a lot of interest in the code.

"The emphasis is on leak detection for existing storage. For new sites (and major refits), you are required to use equipment, tanks and, more importantly pipes, appropriate to the groundwater risk," says Ewen Macpherson, Deputy Director, AIP. "In high risk areas, you need double skins on pumps and tanks, and monitoring of groundwater. In some low risk areas, single skins are still acceptable."

The trend with the major oil companies is to exceed the code. For example, all new Shell retail sites are fitted with double wall underground tanks with a non-corrosive fibreglass outer skin, flexible plastic pipes and non-corrosive fittings.

The code recommends two types of leak monitoring - statistical inventory reconciliation analysis (SIRA) based on daily dips, and automatic tank gauging. "Most leaks develop from incorrect installation in the first place," adds Ewen Macpherson. "The Petroleum Industry Contractors Association has developed an installation code of practice and accreditation system for installers. You should use someone who follows the code."

Contacts
Green Seal,NSW Diane Miller (02) 9213 4282 www.mtansw.com.au
Clean Green Shop, Victoria Warren Mills (03) 9829 1157 www.vacc.asn.au
Green Stamp, WA Bernie Reigler (08) 9345 3466 www.mtawa.com.au
AIP Codes of Practice AIP Publications (02) 6247 3044 www.aip.com.au
PICA Codes and Accreditation Colin Hicks, Sec. (03) 9803 1380 www.pica.net.au

Let the sun shine in
Take a glimpse into the future at the new BP Connect retail sites with the latest solar technology. The new sites use thin film cells that are painted directly onto the surface of the structure. The canopy captures solar energy and lets in the light at the same time. "Energy from the sun is unlimited and pollution free and the cells provide around ten per cent of the site's energy needs," says Colin Gomm, Director Environmental Affairs, BP Australia. "While still not competitive with mains-supplied electricity the gap is narrowing year on year. We use the sites to demonstrate the technology, and demand is rising with global sales of solar cells growing at 30% per annum."

Credit where it is due
When Caltex franchisee, Peter Taylor, built his state-of-the-art service station at Canberra Airport he made the environment one of the key criteria. Last year, he won the ACT's Master Builders' Association environmental award in recognition of his use of new technology, including geothermal heating, double glazing, and water recycling."

In 2001, another Caltex site, this time at Petersham, NSW, won the Marrickville Council's award for Best Environmental Performance. The 'winning' elements were the overall cleanliness of the site, the water recycling programs, disposal of waste oil, and the training provided to ensure a quick response to oil and fuel spillages.

 


Click Here to read Part 1

Click Here to read Part 2

 

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