New Age Snacks
November/December 2003

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Era of the healthy snack

ACNielsen Closeup
Category: Nutritious Snacks
Market Breakup All Grocery*
$365.8 million
Major Convenience Stores + $6.5 million
(MAT Sep 2003 )*ACNielsen ScanTrack +ACNielsen C*Track


In much the same way as "new age" devotees are reassessing their spiritual values, more and more people are having another look at what they eat. If we are what we eat, then the new age will be the era of the "healthy snack".

Our lifestyle is changing. We don't eat three big meals a day anymore, but eat (or drink) food at least five times a day. A snack can be anything from a piece of fruit to a soy smoothie. It can replace a meal, delay a meal or simply be eaten between meals. A snack is single-serve and often consumed on-the-go.

'Healthy' covers a multitude of virtues: nutritious; natural; fresh; low-fat; high-protein; gluten-free; yeast-free, with additives such as Omega 3; organic; not genetically modified, and environmentally-friendly. Whew!

The main health concerns are excess weight, heart disease, diabetes and colon cancer - all strongly linked to diet. The rise in demand for gluten-free products is due to the increasing diagnosis of gluten allergies. The latest trends include "good fats" as opposed to "bad fats" and a focus on the glysaemic index. A lower value is better for you and it relates to the slower burn of unprocessed sugars compared to the highs and lows people experience with processed sugars. Consumers are better informed through lifestyle programs on television and specialty magazines.

This trend has led to the renaissance of cereals, dried fruits and nuts. Manufacturers and suppliers are responding with products to tempt these fussy eaters. Go Natural has relaunched its range of 97% fat-free bars to complement its extensive range of natural nut bars. Bob & Pete's 100% Yum introduced a gluten-free friand to cater for the growing number of Australians diagnosed with allergies related to the gluten and yeast that are most commonly found in bread and cakes.

"The friands, already popular with our customers, come in two flavors - fresh passionfruit and strawberry - and are hand made with almonds and hazelnuts," says Peter Dawson, the Pete in Bob & Pete's 100% Yum.

"We have had a regular flow of requests from customers for a gluten-free product signaling a growing awareness about health and nutrition. We have a 20-year history of alternative approaches towards developing new products that respond to changing trends in health and nutritional expectations."

Aussi Bodies and Musashi, which specialise in functional products for energy, muscle gain and recovery, weight loss, and high protein diets has seen its market expand from a narrow base of body builders a decade ago to a much bigger demographic of active people. The latest trend is high-protein and carbohydrate reduced bars.

"There are two groups of snackers," says Jane Morrison, Communications Manager, Musashi. "There is the Twisties and Coke brigade and the healthy snackers. The latter want good food to maintain energy at work, keep their weight down and manage their blood sugar levels. They keep something in the office drawer to snack on so that they don't pig out in the afternoon."

And, according to Aussie Bodies' marketing manager, Danny Vadasz: "Research shows that people are looking for satiety in between meals, but they also want their snacking to be 'guilt free'."

You know the trend is real when Cadbury gets involved. It bought Mother Earth and then launched Fruit Chips (air-dried slices of apple) directly in competition with traditional salty snacks. Cadbury is targeting busy, health-conscious women by promoting Fruit Chips as a natural guilt-free snack that is low-fat, cholesterol-free, gluten-free, MSG-free and high in fibre.

Fruit, fibre and fat content are also the main appeal of Arnott's response to this growing consumer demand for health snacks. Its popular Sultana Fruit Slice has been given a makeover and a new name, SnackRight. The range includes Mango & Passionfruit Fruit Slice, Wild Berry Fruit Bites and Apple and Blackberry Fruit Rolls. Its range of rice chips is also getting a new age makeover.

"Rix is the only rice chip still on the market", says John Chatterton, Marketing Director, Arnott's Snackfoods. "The new-look white packaging reinforces that rice is the main ingredient as well as the health aspects such as no preservatives and baked, not fried."

It's an adult thing
The trend is across the demographic but reinforced by the ageing population. It is linked to the trend towards "adult indulgence", a segment that grew over 20% in the past 12 months. This trend is generating new products within the traditional salty snack products. Kettle is the dominant player in this market and earlier this year introduced exotic flavours such as Chicken, Thyme & Lemon, Honey Soy, and Sweet Chilli & Sour Cream.

Rice crackers with Asian flavours are popular - with rice, natural soy and seaweed all regarded as healthy foods.

The shopping habits of busy, health-conscious adults are also changing. Even the specialised Musashi products are in 7-Eleven shops and some service stations. In some convenience stores such as Caltex and Quix, the trend is towards a special section or dedicated space for nutritious snacks.

"The best location is a 'Healthy Lifestyle' stand," says Natalie Hennessey, Executive Director, Meriram. "Such a stand would also include roasted nuts, fruit and nut mixes, fruit, supplements, natural confectionery such as apricot logs, some breakfast cereals and supplements, diet foods such as Slim Fast, and even new age magazines. The idea is to bring all the healthy lifestyle products together in one space and provide consumer information. It's in tune with the wholistic concept and you sell more by putting together a block of lifestyle products. It signals a new approach to the consumer."

Meriram can put together an effective block or stand using their demographic information based on sales in the area, market research, knowledge of products and trends, and information from consumer health expos.

Vegetarians, not cannibals
One of the main changes you now need to consider is the use of the valuable impulse space. Many new age snack suppliers are vying for that precious one metre radius of space that surrounds the console. They want you to know that the buyers of healthy snacks will not buy lollies and chocolate bars. They will leave the store with nothing if they don't see something healthy. So, a healthy snack offer does not cannibalise chocolate sales. It adds to total sales.

John Chatterton from Arnott's sums it up: "Snacking is an impulse category, and currently there is a lot of space dedicated to snacking on the fixture. Retailers need to move snacking off the fixture and put it into impulse, and achieve off-location displays in relevant areas such as beverages."

Try some combos
Combos don't only work in the traditional salty snack segment. They can be equally effective for new age snacks. Go Natural sees opportunities in the convenience channel.

"We are developing new products for the channel," says Joel White, GM Sales and Marketing, Go Natural Australia. "We now have a 35g bar that retails for a dollar. We are using this bar in our combo promotion with Up & Go. In Refuel and Fuel Zone outlets, buyers of Up & Go, receive a 35g Go Natural Fruit Delight free. Up & Go and Fruit Delight are both high-fibre products and fit well together. To participate, retailers agree to stock other Go Natural products."

Take some risks
Perhaps one of the most common complaints by suppliers is that retailers are not very adventurous.

"It is a growing market but retailers are not comfortable taking risks," says Donald Kha, General Manager, Amyson Pty Ltd. "When we approach retailers, in particular the service stations, they are reluctant to try new things. When they do give the products a go they are pleasantly surprised with the performance of the category."

Amyson imports and distributes Asian-style snacks based on peanuts and green peas. Its range includes a small, convenient resealable 140g tin with good potential in C-stores.

"There are a lot of new and interesting products coming onto the market," says Morris Goodman, Managing Director, Australian Premier Promotions (APP). "Consumers need to be educated by the retailer and the retailer needs to be more adventurous."

APP imports San Francisco sour dough snacks and Seneca apple chips from the USA where more than eight out of 10 bags of apple chips sold are Seneca brand, and Alpen breakfast bars from the UK.

Healthy returns as well
Adult products tend to enjoy grown-up premiums. Even in the traditional salty snack category, the average adult indulgence price, $25 per kilo, is more than 10% higher than average across the salty snack category of $22 per kilo. For Amyson's snack range, the margin is usually above 50%, but can be as high as 100%. All agree that busy adults will pay for quality.

"People want fresh quality products and are prepared to pay for them," says Peter Dawson.

Liquid Snacks
The new age also heralds the "liquid snack". More than a beverage, it is a snack that you drink rather than eat. This new category includes smoothie-style products, liquid breakfasts and protein drinks.

Soy smoothies have been available for about four years. Soy is a new age ingredient that is promoted on the basis of its health benefits.

"A smoothie is designed to quench a hunger rather than quench a thirst," says Eric Belzer, Route & Convenience Store Manager, So Natural Food Australia.

"It is consumed to postpone a meal rather than a meal replacement and as a snack to fill the gap at times like mid-morning. So Natural is about to launch a range of "new age" smoothies targeted at the younger generation."

The latest in the smoothie range is liquefied fruit products. These, and other smoothie-style products, are very popular overseas and will make an impact here. APP is importing LiquiFruit, a 100% pure juice in a tetrapack, from South Africa, and Smoothiepack and Groover 100% fruit smoothies from the UK. These are all marketed as being natural healthy alternatives. A half to three-quarter cup of pure fruit juice is equivalent to a piece of fruit such as an apple or orange. It is marketed as "nothing but the fruit", and the 250ml pack is popular in convenience and route.

Up & Go, the convenient liquid breakfast, has been available since 1998. Up & Go is popular with young adult males. They tend to skip breakfast at least twice a week, partly to save time and also because they don't feel like a meal early in the morning. They are, however, health conscious and know that breakfast is an important meal.

"Up & Go appeals to this group," says Daniel Derrick, Group Product Manager - Sanitarium.

"Weetbix is known as the most nutritious breakfast cereal and Up & Go's main claim is that it has the goodness of two Weetbix and milk. It's a portable Weetbix - not a beverage, more a liquid food. The breakfast occasion has always been a challenge for route and convenience, and this is an ideal product. It is a convenience product and people look for it in convenience stores."

Amongst the top scanning beverages are the Aussie Bodies Protein Revivals, which Aussie Bodies says are Australia's largest selling UHT protein boosted milk drinks. Recently, Musashi launched P30 and P40, two new milk-based high protein drinks. In 500g and 375g sizes, they can be thought of as a snack, a breakfast, a meal replacement or an on-the-run food beverage.

Although these products are shelf-stable, they are best consumed cold and, in the convenience and route channels, need to be refrigerated. That raises the question of where to locate them. Not with the soft drinks is the universal response. They need to be in a section that includes products that emphasise healthy eating and drinking.

The future is fresh
Advances in the technology of distribution mean that products can reach the consumer much faster. There is now the opportunity for manufacturers to deliver fresh, smoothie-style beverages and new fresh products are being developed.

This is consistent with the broader trend towards fresh produce in C-Stores. In the past, convenience and route channel products were typically packaged, long-life and stored ambient. This is changing and has implications for the way you manage your store. In the new age, you will need more refrigeration, more frequent ordering and staff trained to monitor sales and reorder for freshness and continuity of supply.

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