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Woolworths extend paid leave to volunteer firefighters

Woolworths employees volunteering with rural fire service agencies have been granted extended paid leave by the company, in the wake of catastrophic fires burning across New South Wales, Victoria and around Australia The Woolworths Group announced late last month that paid leave entitlements for team members (covered by an Enterprise Agreement) would be extended to […]

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Scorched peanut bar returns

The last time this chocolate bar was on our shelves Malcolm Fraser was prime minister. The popular Scorched Peanut Bar, produced by Cooks Confectionary, has made a quiet return to Australian shelves. The 45g bar, described as “scorched peanuts encased in smooth toffee covered in milk chocolate” can be found in retailers across the country,

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New AI technology promises better customer insights

New AI technology being rolled out by data science company Quantium is promising to deliver quicker and more relevant consumer data to FMCG businesses. Quantium have said the new AI insights platform will automate scan data – such as what customer purchase, when and what they pay, which previously had to be manually interpreted by

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Google join food delivery in Australia

Google are the latest company to join Australia’s food ordering/delivery service. The company are now offering users the option to order food through their Google Search and Maps functions. Food retailers available on the service include Boost Juice, Chatime, Domino’s, Grill’d, Guzman y Gomez, Pizza Hut and selected local cafes. While the majority of orders

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Why the food industry needs to embrace technology

A new report from Lux Research shows that technology is playing a big role in shaping the future of the food industry, particularly argifood. The Digital Transformation of the Food Industry report, released in December, found the industry is rapidly evolving as it attempts to keep pace with consumers’ future needs. And it warn those

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Healthy snacks make for healthy sales

As the health and wellness trend continues to bring rapid change to the convenience landscape, the snacking category has found itself front and centre of the ongoing transformation. Healthy snack foods with a high nutritional value, such as muesli bars, protein bars and dried fruit and nuts are quickly growing in importance as some of

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The future is automated for c-stores

futurThe future for convenience stores is tech-focussed, customised and environmentally sustainable according to research group Nielsen. Releasing a summary of their top seven predictions earlier this month, Neilsen’s SVP of retail and US industry relations Jeff Williams has set out the seven trends he believes will shape the industry’s future. Among his top picks is

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Predicted airport trends for 2020

When it comes to flying, the days of having few choices beyond eating a soggy sandwich or browsing magazines until the boarding call are thankfully behind us. And with many airports, such as Singapore’s Changi Airport, becoming almost destinations in their own right, jet-setters are understandably demanding better services. As airports modernise, so to have

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Australia’s top premium brands revealed

Australia’s favourite premium retail brands have been revealed – and it’s a mixed bag. Research group Roy Morgan conducted a national survey of high spending premium customers to determine where they’re choosing to spend their money, analysing the findings to determine the top 10 brands. And it seems the high-spenders are adding a touch of

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Non dairy the trend convenience can’t ignore

As non-dairy milks continue to rise in popularity, they are having an ever-growing impact in the convenience store fridge. And as they become more mainstream and adapted into the diets of consumers alongside dairy products and not just as an alternative, the trend is only set to grow. According to industry research firm IBISWorld, revenue

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Shoppers to spend big in pre Christmas frenzy

If you’ve left your Christmas shopping until the last moment, you’re in good company. Australian shoppers are expected to make a collective mad rush to retailers this week, with the National Retail Association forecasting a shopping frenzy as customers scramble to finalise (or for many, begin) their shopping. And they’re expected to arrive at retailers

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