Amazon’s Just Walk Out technology launches at Canberra campus

Amazon’s Just Walk Out technology has just launched at Canberra’s Institute of Technology Student Association’s (CITSA) on-campus store.

Students at CITSA can now visit the Café Yala Plus Student Association store and have a contactless experience, allowing them to grab what they need and leave, all while avoiding queues and checkouts.

Andrew Scotford, CEO of the CIT Student Association, said Amazon’s Just Walk Out technology benefits all CIT students, especially those studying outside of regular business hours.

“Many CIT students balance work, study, and training, so flexibility and accessibility are important. Many students living on the CIT Bruce Campus lack easy access to nearby shopping. Café YalaPlus now offers convenient access to food, beverages, and other essential items.”

Cognizant, a leading professional services company, was appointed by CITSA for systems and integration support for the new technology.

“We are thrilled to have been selected by CITSA to deliver this technology to enhance the student shopping experience,” said Rob Marchiori, head of Australia at Cognizant. “By automating the checkout process, the Student Association can offer almost 24-hour access to store resources that students need to stay focused on their studies. This is a testament to Cognizant’s strong focus on deploying technology that is fit for purpose and designed to improve the customer experience.”

The solution will reduce checkout friction and enhance the shopping experience while streamlining inventory management for the Student Association. Just Walk Out technology is designed to transform the retail experience by leveraging advanced technologies such as artificial intelligence like computer vision and deep learning, including generative AI, to create a frictionless shopping experience.

Jon Jenkins, Vice President of Just Walk Out technology at Amazon, congratulated CITSA on improving the on-campus student experience with the latest in checkout-free technology.

“We’re delighted to collaborate with the Student Association to introduce Just Walk Out technology at Café YalaPlus, a first-of-its-kind implementation in a higher education institution in the Southern Hemisphere. Amazon’s Just Walk Out technology will deliver a new level of convenience to students, enabling them to easily access refreshments day and night.”

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