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Store Review: Ampol Pheasants Nest Service Centres

Ampol’s Pheasants Nest Service Centres are a world-class offering poised to tackle whatever the future may offer.

The challenge for supermarkets as the ACCC launches inquiry

John Moss, CEO, Flintfox International, explains how supermarkets must strike a balance that satisfies suppliers and consumers while staying profitabale.

The power of loyalty programs in enhancing P&C customer experience

Personalised, secure loyalty programs are emerging as a way to help consumers save money while driving revenue and profit for retailers.

Opinion: How P&C can evolve in 2024

For the petrol and convenience industry, success in 2024 hinges on strategies that cater to a diverse range of omnichannel shoppers.

Zendesk report shows shift to AI-driven CX services

There’s a rapid transition towards intelligent customer experience across Australian businesses, according to the Zendesk CX Trends Report.

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Store Review: Ampol Pheasants Nest Service Centres

Ampol’s Pheasants Nest Service Centres are a world-class offering poised to tackle whatever the future may offer.

The challenge for supermarkets as the ACCC launches inquiry

John Moss, CEO, Flintfox International, explains how supermarkets must strike a balance that satisfies suppliers and consumers while staying profitabale.

The power of loyalty programs in enhancing P&C customer experience

Personalised, secure loyalty programs are emerging as a way to help consumers save money while driving revenue and profit for retailers.

Opinion: How P&C can evolve in 2024

For the petrol and convenience industry, success in 2024 hinges on strategies that cater to a diverse range of omnichannel shoppers.

Zendesk report shows shift to AI-driven CX services

There’s a rapid transition towards intelligent customer experience across Australian businesses, according to the Zendesk CX Trends Report.

Petrol

NZ faces nationwide fuel outages due to ‘leap year glitch’

Petrol stations across New Zealand are currently facing outages at self-service pumps due to a ‘leap-year glitch’.

Real-World Test exposes car fuel consumption discrepancies

Australia’s Real-World Testing Program found that five of 13 cars tested reported fuel consumption levels up to 20 per cent higher than their lab results.

Record sales but 25 per cent profit drop for Ampol

Ampol has reported its results for the 12 months ending 31 December 2023, with CEO Matt Halliday welcoming ‘another strong financial performance’.

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Retail trade slows as cost of doing business grows

Figures released by the ABS revealed spending in January rose 1.1 per cent, following a drop of 2.1 per cent in December.

$15 million illicit tobacco bust in Victoria

Six people have been arrested for allegedly attempting to import $15 million of illicit tobacco into Victoria.

NZ faces nationwide fuel outages due to ‘leap year glitch’

Petrol stations across New Zealand are currently facing outages at self-service pumps due to a ‘leap-year glitch’.

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