APCO Service Stations has picked up the Canstar Blue, 2023 Most Satisfied Customers Awards – Petrol and Service Stations Award.
Placing second in last years awards, APCO has done one better this year by beating 2022 winner Costco and scoring nearly five stars across the board of customer satisfaction ratings.
The drivers of customer satisfaction included Price of Petrol and Customer Service, followed by Appearance of Service Station, with the Price of Petrol proving to be the key driver of overall customer satisfaction.
As a family-owned and run company, one of APCO’s founding principles was to provide people in regional areas with quality, essential fuels at competitive prices, something that it continues to do to this day.
“APCO is committed to keeping fuel prices fair and honest – for our customers and partners, so to know customers are satisfied with what we are doing in this space re-instils our confidence in this area.
“Our stores and their teams love serving customers and providing a welcoming, friendly, and fun environment, for people on the go to those who want to meet up and relax. We pride ourselves on greeting our customers with a smile and helping make the inconvenient – convenient for them!” said APCO in a statement.
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