FranConnect appoints local General Manager to lead Australia expansion

Franchise and multi-location management software provider FranConnect has expanded its global presence by launching into Australia and appointing a new General Manager for ANZ.

This marks an important milestone for FranConnect as it continues to grow its global footprint on the heals of its strategic acquisition of World Manager. Under the consolidated company, FranConnect offers the most comprehensive franchise and multi-location management solutions to franchisors and multi-location businesses in the market globally.

A key part of this expansion is the appointment of Paul Sharpe to its Executive Management Team as the new General Manager, ANZ.

Sharpe will be responsible for all go-to-market activities for FranConnect in ANZ including strategy, sales, customer success, and the continued growth of all FranConnect product lines in the region.

Under his guidance, FranConnect is well-positioned to support the dynamic franchise and multi-location ecosystem in Australia and across APAC.

The company’s innovative technology and robust platform empowers franchisors and other business owners to streamline their operations, enhance collaboration, and drive growth while providing franchisees and store managers with the tools they need to efficiently manage their businesses.

Gabby Wong, CEO of FranConnect, highlighted the significant growth potential for Australia’s franchise and multi-location sector.

“Along with our World Manager acquisition, we are thrilled to bring FranConnect’s cutting-edge franchise and multi-location management solutions to Australian franchisors and businesses, enabling them to optimise their operations, increase profitability, and achieve sustainable success.

“We can’t think of a better person to achieve this than Paul, and we welcome him into the FranConnect global team. Paul is a seasoned professional who brings a well-rounded and dynamic background to the team. He is a creative sales and business leader with demonstrated capabilities in transforming and building high-performance teams.”

Prior to FranConnect, Sharpe held senior leadership roles at Nexon, IBM, Samsung, and NTT, with extensive experience leading sales, product, and marketing teams; general business operations; transformations; and has managed acquisition integrations at scale.

Starting life as a franchise-focused software solution, FranConnect has expanded its services to include all multi-location businesses such as retail chains, restaurant and hospitality chains, automotive service centres, beauty and hair salons, healthcare clinics, among others.

Under Sharpe, FranConnect is expanding its Sydney-based team who have extensive local knowledge of the Australian franchise industry. This team will provide personalised support and guidance to its growing customer base and ensure a smooth transition onto the FranConnect platform, maximising the value they receive from the software.

“I’m thrilled to be joining the ANZ team,” added Sharpe. “FranConnect understands the unique challenges faced by franchisors and multi-location businesses in Australia. Our goal is to empower businesses with the right tools and resources to navigate those challenges successfully. We are excited to become part of the Australian franchise ecosystem and help companies achieve their growth objectives.”

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