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The challenge for supermarkets as the ACCC launches inquiry

John Moss, CEO, Flintfox International, explains how supermarkets must strike a balance that satisfies suppliers and consumers while staying profitabale.

The power of loyalty programs in enhancing P&C customer experience

Personalised, secure loyalty programs are emerging as a way to help consumers save money while driving revenue and profit for retailers.

Opinion: How P&C can evolve in 2024

For the petrol and convenience industry, success in 2024 hinges on strategies that cater to a diverse range of omnichannel shoppers.

Zendesk report shows shift to AI-driven CX services

There’s a rapid transition towards intelligent customer experience across Australian businesses, according to the Zendesk CX Trends Report.

Convenience retail merchandising in 2024 – an odyssey or good retail?

Jason Joukhador, GM Merchandise and Dealer Channel, Ampol, takes a look at the challenges and opportunities that the year ahead …

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The challenge for supermarkets as the ACCC launches inquiry

John Moss, CEO, Flintfox International, explains how supermarkets must strike a balance that satisfies suppliers and consumers while staying profitabale.

The power of loyalty programs in enhancing P&C customer experience

Personalised, secure loyalty programs are emerging as a way to help consumers save money while driving revenue and profit for retailers.

Opinion: How P&C can evolve in 2024

For the petrol and convenience industry, success in 2024 hinges on strategies that cater to a diverse range of omnichannel shoppers.

Zendesk report shows shift to AI-driven CX services

There’s a rapid transition towards intelligent customer experience across Australian businesses, according to the Zendesk CX Trends Report.

Convenience retail merchandising in 2024 – an odyssey or good retail?

Jason Joukhador, GM Merchandise and Dealer Channel, Ampol, takes a look at the challenges and opportunities that the year ahead …

Petrol

Real-World Test exposes car fuel consumption discrepancies

Australia’s Real-World Testing Program found that five of 13 cars tested reported fuel consumption levels up to 20 per cent higher than their lab results.

Record sales but 25 per cent profit drop for Ampol

Ampol has reported its results for the 12 months ending 31 December 2023, with CEO Matt Halliday welcoming ‘another strong financial performance’.

Viva Energy launches six-month Renewable Diesel demonstration

Viva Energy has partnered with Cleanaway in a six-month trial of its 100 per cent Renewable Diesel, with the aim of reducing emissions in the transport sector.

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Nestlé makes $32 million investment in Smithtown factory

Nestlé will invest $32 million in its Smithtown factory, bringing total investments in the site to nearly $80 million over the past decade.

Metcash takes steps to reduce soft plastic waste

Metcash has announced it will be supporting the National Plastics Recycling Scheme to help establish a circular economy for household soft plastics.

Big players sign up to use SA hydrogen hub

The Port Bonython Hydrogen Hub has taken a significant step forward, with five major companies signing agreements to use the facility.

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