Apco Service Stations simplifies refuelling for drivers with a disability

Apco Service Stations is rolling an app out to its stores across NSW and Victoria, which will assist drivers living with a disability to refuel their cars.

Filling up the car can be a daunting challenge for drivers living with a disability, but it’s also a challenge for fuel stations to help, as often they are single manned and unable help for security reasons.

The FuelService app is a complete solution to the problem, allowing drivers to find and ask fuel stations if they can assist before they drive there.

Once the driver arrives at the station, the app allows the driver to notify the attendant of their arrival and which fuel pump they are parked at. Drivers use either a smart phone app or an interactive phone call system to find and contact fuel stations.

Apco Service Stations Directors Robert and Peter Anderson are proud to be rolling out the FuelService App, which has already been successfully adopted across Europe, North America and Canada.

“This app is a game changer for the community. Providing equity of access to simple actions is one way Apco can be more inclusive in the service it provides,” they said.

Apco Service Stations began trialling this app in three Geelong stores; North Geelong, Newcomb, and Grovedale in September 2021, and is now ready to roll out to all of 26 stores across VIC and NSW as of May 2022.

“We want to share this news with the community as a wide call out to drivers living with a disability in hope that we may assist them going forward by removing the hassle of the petrol station process for them,” said the Andersons.

FuelService is a fully managed cloud-based solution that doesn’t require the fuel station to install or maintain any equipment. It works with the existing telephone in the station for communication.

“We look forward to assisting the wide community of drivers with a disability and providing a more inclusive and respectful service.”

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