Coles launches Australia’s first store-to-door drone delivery service

Coles partners with Wing to launch Australia’s first drone grocery delivery service, offering customers on the Gold Coast store-to-door delivery in minutes.

Launching on November 2, customers in the Ormeau, Ormeau Hills, and Yatala areas will be the first to access the speedy service directly from the Coles store at Ormeau Village Shopping Centre.

The pilot program will gradually expand to more surrounding suburbs, delivering 500 of Coles’ most popular products to locals, including bread, fresh produce, convenience meals, snacks, health care items and household essentials.

James Geddes, Head of Network Development and Customer Delivery at Coles, said he was proud to expand the partnership with Wing to offer Australia’s first-ever drone delivery concept.

“We are delighted to be expanding our drone delivery pilot program with Wing to our Queensland customers. The service will provide a convenient and effective way of delivering everyday essentials to our customers’ homes in a matter of minutes,” he said.

“Customers can now get those urgent items they need in a hurry, delivered by drone, directly from the local Coles Ormeau Village store. Whether they’ve forgotten to pick up a loaf of bread or fresh milk during their weekly shop or are missing an ingredient for dinner-time meal prep or school lunches, they can now get those products delivered quickly, without having to drive to the store.

“This new service reinforces our commitment to enhancing the way our customers shop with Coles by delivering anytime, anywhere, anyhow shopping, while supporting our ambition to be Australia’s most sustainable supermarket by continuing to reduce the number of trucks on the road.”

A global on-demand drone delivery company, Wing offers drone delivery services in nearby Logan, and is excited to partner with Coles on this Australian-first grocery delivery model.

“We’re excited to be teaming up with Coles on this Australian first store-to-door drone delivery service, helping to expand the delivery options available to Coles customers by bringing affordable, sustainable, and fast drone delivery to the skies of South East Queensland,” said Simon Rossi, General Manager at Wing Australia.

“Since launching our drone delivery service in Logan a few years ago, we’ve heard from customers across South East Queensland who are keen to see drone delivery expand to their region. We’re delighted that through this pilot program with Coles, for the first time, drone delivery will be available to residents in the City of Gold Coast,” he said.

Deliveries will be entirely contactless and initially available from 9 am to 4:30 pm, Tuesday to Sunday, from Coles at Ormeau Village Shopping Centre.

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