Drakes Supermarkets’ tech-savvy product recall solution

Drakes Supermarkets has adopted GS1 Australia Recall, a digital platform to streamline the removal process of recalled goods from store shelves.

The technology is currently used by some of Australia’s largest retailers and works by coordinating communications between suppliers, trading partners and regulators to promptly alert stores if a product is deemed unsafe or unsuitable for sale or is incorrectly labelled.

The HACCP Australia certified service follows the FSANZ Food Industry Recall Protocol and is considered a leader in the space.

As the largest independent supermarket retailer in Australia, operating 50 stores across South Australia and Queensland, the company embraced the service to ensure customer safety remained Drakes’ top priority, Director John-Paul Drake said.

“GS1 Recall is another step towards Drakes’ dedication to the delivery of an outstanding shopping experience for our customers. Pursuing best practice in the execution of product recalls is an important way for us to help keep our customers safe,” Mr Drake said.

It’s another step towards automating processes for the retailer, who last year introduced a robotic system into their $125 million Adelaide distribution centre. The cutting edge system uses a robotic arm to pick 1,000 products per hour to replenish stock for stores using a ‘goods-to-person’ configuration.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top