Woolworths have digitised their employee communication, implementing digital workplace platform WorkJam.
The retailer will use WorkJam across messaging, chat, training, surveys, polls and more to drive better communication for its front-line employees and improve operational and productivity efficiency.
Woolworths CEO Brad Banducci said the training and communication tool would give employees a stronger voice in the company.
“With WorkJam, our focus is on de-corporatising communication between the support office and frontline team members,” he said.
“By opening direct lines of communication, our aim is to give team members the knowledge they need to create unique customer experiences. We’re excited to put communication and training back into the hands of Woolworths team members.”